List of covered conditions for the 5 year extended
PCM Built Home Warranty.

For complete details and warranty manual please contact PCM Inc.

ROOFS

Asphalt Shingles - Tabs Misaligned [A-1]

Asphalt Shingles - Not Sealed [A-2]

Asphalt Shingles - Curled or Cupped [A-3]

Asphalt Shingles – Overhang at Edge [A-4]

Asphalt Shingles - Surface Irregularities [A-6]

Attic - Moisture Leakage (via louvers or vents) [A-7]

Attic - Inadequate Ventilation [A-8]

Eavestroughs / Downspouts - Leaking [A-9]

Eavestroughs - Overflowing During Normal Rain [A-10]

Eavestroughs / Downspouts - Not Draining Correctly [A-11]

Eavestroughs - Do Not Drain Completely [A-12]

Roof Ridge – Sags [A-13]

Roof Trusses / Rafters – Bowed [A-1 4]

Roof – Wavy [A-15]

Roof - Leaks through Flashing [A-16]

Roof - Shingles Blown off [A-18]

Roofing - Exposed Nails [A-19]

Roofing - Temporary Safety Straps Left On [A-20]

Roofing – Water under Membrane [A-21]

Roofing - Blistered Asphalt Roll (non leaking) [A-22]

Roofing - Ponding on Flat Roofs [A-23]

Skylight - Leaking [A-24]

CHIMNEYS AND FIREPLACES

Chimney Cap - Leaking Water via Joint or Crack [B-1]

Chimney Roof Flashing - Leaking [B-2]

Chimney Bricks – Deterioration [B-3]

Chimney - Poor Draw (Solid-Fuel-Burning (Wood, Pellet, Etc. only) [B-4]

Firebrick – Broken [B-6]

EXTERIOR FINISHES

Aluminum / Vinyl Siding - Bowed or Wavy [C-1]

Aluminum / Vinyl Siding - Faded [C-2]

Aluminum / Vinyl Siding - Loose Trim, Accessories [C-3]

Bricks (cut) - Varying Thicknesses [C-5]

Bricks – Colour Variation [C-6]

Clay Bricks - Chipped [C-7]

Cedar Shakes / Shingles - Excessive Bleed Through [C-8]

Doors / Windows / Junctions - Water Leakage [C-9]

Dissimilar Cladding Materials / Penetrations – Water Leakage [C-10]

Exterior Paint / Stain / Clear Finish - Blisters and Peels [C-11]

Exterior Paint / Stain - Faded [C-12]

Exterior Walls –Water Leakage [C-13]

Exterior Wood Trim - Split [C-14]

Exterior Wood Trim - Bowed, Twisted or Cupped [C-15]

Exterior Stucco - Cracks [C-16]

Exterior Stucco - Peeling or Bubbling [C-17]

Lap Siding (Wood, Hardboard, Vinyl, Etc.) - Poor Alignment [C-18]

Masonry / Veneer Cladding (including Mortar) - Cracked [C-19]

Masonry Joints – Non-uniform Horizontal Alignment [C-20]

Masonry - Mortar Splatters and Stains [C-21]

Masonry – Efflorescence [C-22]

Masonry - Deterioration [C-23]

Repainted Areas – Colour Mismatch [C-24]

Plywood / Veneer Siding - Delaminated [C-25]

Siding (Wood/Hardboard or Panel-Type)-Bowed or Wavy [C-26]

Siding (Wood/Hardboard or Panel-Type) - Gaps in Joints [C-27]

Siding (Wood / Hardboard or Panel-Type) – Recessed Nailheads [C-28]

Stained Wood Siding from Fasteners [C-29]

Tongue-and-Groove Wood Siding - Buckled [C-30]

EXTERIOR FINISHES

Exterior Door Warped [D-1]

Exterior Wood Doors Inserted Panel Shrinkage [D-2]

Exterior Wood Doors Cracks and Splits [D-3]

Exterior Door – Sticks [D-4]

Exterior Door – Remains Open [D-5]

Exterior Door – Deformed Plastic Moulding [D-6]

Exterior Door Swings by Itself [D-7]

Exterior Door Crooked [D-8]

Insulating (Factory Sealed) Glass Unit Condensation [D-11]

Sliding Door / Screen – Constrained Movement [D-12]

Wall Out Of Plumb [D-13]

Wall – Bowed [D-14]

Windows – Malfunction [D-15]

Windows – Water Leakage [D-17]

Wood Beam / Post Split [D-18]

Wood Beam / Post Cupped [D-19]

FRAMING - FLOORS

Floor – Squeaks [E-1]

Floor – Excessive Springiness / Bounce/ Visible Sag [E-2]

Finished Floor (Above Grade) Not Level [E-3]

Subfloor Loose [E-4]

PLUMBING

Bathtub / Shower – Leaks [F-1]

Bathtub / Shower Base |Lightweight (Fiberglass and Acrylic) Flexes and Creaks [F-2]

Faucet / Fixture Leaking [F-3]

Manufactured Solid Surface Countertop (Integrated Basin) Cracks at Drain [F-4]

Pipes Leaking [F-5]

Plumbing Pipes Frozen and/or Burst [F-6]

Plumbing Fixtures / Trim Fittings Defective [F-7]

Porcelain/Enamel/Fiberglass Surfaces Cracking or Chipping [F-8]

Sewer / Drains / Fixtures Blocked [F-9]

Toilet Takes More Than One Flush to Empty [F-10]

Water Pipes Noisy [F-12]

Water Supply – Does not Deliver Water [F-14

ELECTRICAL

Ceiling Fans Vibrates and Noisy [G-1]

Electrical Outlets / Switches – Don’t Work [G-2]

Electrical Fixtures Don’t Work [G-3]

Exhaust Fan Duct / Terminates In Attic or Crawl Space [G-4]

Fuses Blow / Circuit Breakers – Trip [G-5]

Ground Fault Circuit Interrupter (GFCI) Trips Frequently [G-6]

Receptacle/Switch Cover Plate Not Flush With Wall [G-7]

INTERIOR CLIMATE CONTROL

Condensation – in Attic Space [H-1]

Drafts at Electrical Outlets [H-4]

Drafts – at Windows and Doors [H-5]

Drafts – at Kitchen or Bath Fans [H-6]

Ductwork Noisy When Floor Is Walked On (‘Oil Canning’) [H-8]

Ductwork Separates [H-9]

Ductwork Vents / Registers Noisy [H-10]

HVAC Not Installed Properly [H-11]

HVAC Cooling Insufficient [H-12]

HVAC Heating – Insufficient [H-13]

HVAC Condensate Line Blocked [H -14]

HVAC A/C Coolant Line Leaks [H-15]

HVAC Grilles and Diffusers Gaps [H -16]

Insulation – Not Enough [H-17]

WALL AND CEILING FINISHES

Ceiling - Uneven [I-1]

Ceiling Texture Uneven [I-2]

Ceiling/Wall Joint Separation [I-3]

Ceramic Tile / Bathtub / Shower Enclosures Water Penetration [I-4]

Clear Interior Finishes Deterioration [I-5]

Drywall Surface Blemishes [I-6]

Finished Surface Rough [I-7]

Gypsum Wallboard Corners Uneven [I-8]

Interior Wall and Ceiling Surfaces Cracks [I-9]

Painted Gypsum Wallboard Texture Variation [I-10]

Paint Finish Unacceptable [I-11]

Paint Splatter [I-12]

INTERIOR FINISHES

Bi Fold / Sliding Doors Off Tracks [J-1]

Pocket Door Rubs [J-2]

Door Rubs or Does Not Latch [J-3]

Door Drags on Floor [J-4]

Door / Doorjamb – Non Uniform Gap [J-5]

Doors Hinges Binds [J-6]

Interior Door Warped [J-7]

Interior Trim / Moulding Joints – Gaps and Splits [J-8]

Railings – Gaps between Parts [J-10]

Stairs Gaps Between Stairs, Treads and Stringers. [J-11]

Stairs Squeaking Riser or Tread [J-12]

Stair Railings – Not Secure [J-13]

Nailheads / Fasteners Not Properly Set or Filled [J-14]

Wood Door – Split Panel [J-15]

CABINETS AND COUNTERTOPS

Cabinets / Ceilings / Walls Gaps [K-1]

Cabinets Misaligned [K-2]

Cabinet Doors / Drawer Faces Warped [K-3]

Cabinet Door / Drawer Binds or Rubs [K-4]

Cabinet Doors – Won’t Stay Closed [K-5]

Countertop Surfaces – Cracks, Scratches, Swelling, Delamination or Chips [K-6]

FLOORING

Carpet Loose or Stretched [L-1]

Carpet Non Uniform Colour [L-2]

Ceramic/Porcelain Tile | Marble / Stone Flooring Broken or Loose (Including Marble Transitions) [L-4]

Ceramic Tiles Joint Cracks (Grouting or at Junctions) [L-5]

Flooring Uneven Transition between Different Types [L-6]

Floor Uneven [L-7]

Hardwood / Parquet Flooring Cracks at Strips [L-8]

Hardwood /Parquet Flooring – Surface Misalignment between Strips [L-9]

Hardwood Flooring Blistered, Bubbled or Peeled Finish [L-10]

Hardwood Flooring Buckled / Detached from Substrate [L-11]

Hardwood Flooring Cupped or Crowned [L-12]

Vinyl Flooring Protrusions [L-13]

Vinyl Flooring Loose [L-14]

Vinyl (Flexible) Floor Tiles Loose [L-15]

Vinyl Flooring Yellowing [L-16]

Vinyl Flooring Surface Bubbles [L-17]

Vinyl Flooring – Colour Variations from Repairs [L-18]

BELOW GRADE - FOUNDATION & BASEMENTS

Interior Concrete Surfaces Powdery [M-2]

Concrete Surface Flaking Off or Scaling [M-3]

Basement Concrete Floor – Uneven Surface [M-4]

Basement Concrete Floor Cracked [M-5]

Basement Floor Slab Water Leakage [M-7]

Concrete Block Foundation Wall Cracked [M-8]

Concrete Floor Slab On Ground Settlement in a Finished Area [M-9]

Cast In Place Concrete Foundation Wall Holes [M-10]

Cast In Place Concrete Foundation Wall Cracked [M-11]

Crawl Space Condensation [M-12]

Foundation Wall Leaks [M-13]

Parging (Not Brush Coating) Delaminating Above Grade [M-14]

Structural Column in an Unfinished Basement Out Of Plumb [M-15]

GARAGES AND EXTERIOR

Asphalt / Concrete Driveway Cracked [N 1]

Asphalt / Concrete Driveway Slope [N-2]

Concrete Garage Floor Heaved or Settled [N-3]

Concrete Garage Floor Cracked [N-4]

Garage Doors – Poor Operation [N-5]

Garage Floor – Poor Drainage [N-7]

Landings / Steps Settling, Heaving or Separating [N-8]

Exterior Deck Springy or Shaky [N-9]

Exterior Deck Out Of Level [N-10]

Exterior Deck Railing Shaky [N-11]

Exterior Wood Handrails Slivers [N-12]

Exterior Wood Deck Stain Colour Variations [N-13]

Exterior Wood Deck Nailheads Stick Up [N-14]

Exterior Wood Decks Stains from Nailheads [N-15]

Floor Decking Boards Split, Warped or Cupped [N-16]

Open End Beams Twisting [N-17]

OTHER

Pool and spa equipment [O-1]

Household appliances (excluding washers and dryers) [O-2]

Sprinkler and irrigation system [O-3]

 

Remember that this is a Warranty and NOT an insurance policy! Warranties are contracts governing repair and/or replacement of an item in the event of damage resulting from ordinary use or faulty workmanship. It is an assurance by a seller of a property that the home is as represented. With the PCM Home Warranty, this is verified by a 3rd party. For one year after the date of purchase, PCM Inc. will - without charge - repair or replace defective conditions within a given time limit and under certain provisions.

Home “insurance” is based on one person indemnifying another person against loss or liability against a certain risk or peril and then as paying money if a certain event occurs. Insurance protects items from hazards, such as theft, fire or water damage, etc. In most cases, warranties will not provide coverage in those situations.

In this case, the PCM Home Warranty covers many building elements of the home – but not the secondary damage caused by an issue. For example, the PCM Home Warranty may cover that the basement will not leak. If the basement does leak, PCM will cover the repair. It will not cover any secondary damage such as replacing carpet, personal property damage, etc. This secondary damage may be covered under the homeowner’s home insurance policy.

In addition, many manufacturers offer warranties on their materials and equipment; the PCM Home Warranty does not assume those warranties. These warranties should be provided by the home seller to the new homeowner and are outside the scope of this warranty.

What is Covered under the PCM Home Warranty

The PCM Home Warranty lists the most frequent and typical items of concern to homeowners – from top to bottom! Applying a ‘standard condition’ and metric is a challenge to an existing home and should be interpreted with common sense. The PCM Home Warranty outlines the covered items on the PCM Home Warranty Checklist. Only those items checked warrant that for one year from the date of the home sale, the existing home:

• Is free from defects in work and materials (including windows, doors, basements, foundation, roofs, etc.) that could result in water penetration into the building envelope.
• Is free from defects in materials and work in the electrical, plumbing and HVAC (heating, ventilation and air conditioning) systems.
• Has working appliances (excluding washers and dryers), pool and spa equipment and irrigation systems, together covered up to a total of $5,000, tax excluded.
• Meets the Ontario Building Code requirements (at the time of construction).

Some ‘standard conditions’ have a dimension used to determine what is acceptable. If the variation is minor, PCM may consider whether the variation significantly affects the building envelope.

What is not Covered under the PCM Home Warranty
This list of exclusions applies to all standard conditions listed in the PCM Home Warranty.

• Normal wear and tear.
• Normal shrinkage of materials caused by drying after construction.
• Defects in materials, design and work supplied by the homeowner. • Changes - such as alterations, deletions or additions - made by the homeowner.
• Secondary damage caused by defects under warranty, such as property damage and personal injury and covered by the home insurance policy.
• Damage caused by dampness or condensation due to inadequate ventilation or improper operation of equipment such as humidifiers, dehumidifiers, HVAC, fans, etc. • Damage from homeowner, tenants and/or visitors including malicious damage.
• Settling of land around the building or along utility lines, other than beneath the footings of the building.
• Damage from excessive loads.
• Damage from acts of God, war, riot, insurrection or civil commotion. • Damage by insects, rodents and mammals.
• Damage from mould, mildew and fungus.
• Bringing an existing home up to current Ontario Building Code requirements. • Damage from municipal services or other utilities.
• Washers and dryers.

All other household appliances, pool and spa equipment and irrigation systems are together covered up to a total of $5,000, tax excluded.

• Outdoor amenities (e.g., pool, hot tub, water features, exterior bathrooms, etc.).
• Damage caused by structural defects in work or materials that lead to cracks, collapse or distortion of framing members and failure of materials.

The PCM Home Warranty does not replace any manufacturer warranties that may apply.

Copyright © 2011 PCM Inc.
All rights reserved. No part of this user documentation may be reproduced or used in any form or by any means including graphic, electronic, photocopying, recording, taping, information storage and retrieval systems. Prior written permission from PCM Inc. must be obtained. PCM Inc. makes no representation or warranty with respect to the adequacy of this documentation. In no event shall PCM Inc., its employees, its contractors, its distributors, or the authors of this documentation be liable for special, direct, indirect, or consequential damages, losses, costs, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.